L'Aixeta

Help center

If you have an issue, a question or a doubt, you can start here. Do a general search by writing the reason for your query, and we will quickly point you to the best path for your case. We have also grouped the most common questions and the most common places where answers are usually found by category.

I want to create a page and I do not know how to start

The best place to start is Creator resources. There you will find practical guidance to prepare your page, think through your subscription tiers and organise your project presentation.

I am a patron and I have questions about a subscription or a payment

Go straight to the Help for patrons section. It is the best place to resolve questions about fees, payments, content access or how subscriptions work.

I am not sure how to present my page

You should review the Creator resources. There you can find guidance, examples and resources to shape your page before making it public.

I have a specific issue and I need support

If you cannot find the answer in the help resources, the best option is to write to us through Contact us and explain your case with a bit of context.

I do not know where to look for my answer

If you are looking for a short answer about how the platform works, start with our Questions and answers (FAQ). If you are a patron and you have problems with your account (password, payment method, subscriptions, follows...), you can check the Help for patrons. If you are a creator and need guidance to build, manage or improve your page, go to Creator resources.

Help for patrons Payments, subscriptions, access to content and common questions.